ORD & MDW Rental Car Facilities

Jacobsen|Daniels (J|D) has been serving as the Program Manager Rental Car Technical Representative (RACTR) for the Chicago Department of Aviation (CDA) – O’Hare and Midway International Airport Rental Car Companies (RACs) since early 2010. As the current Industry Technical Representative, J|D represents the rental car tenants in the programming, design and construction processes for the new Joint-Use – ConRAC/ Public Parking Garage/Ground Transportation Center at Chicago O’Hare International Airport.

The program features a $415 million, 3-million square foot garage and Customer Service Center, capacity to accommodate approximately 4,300 parking stalls, 3-level stacked QTA, and a 2-level joint-use garage on top, with the ability to expand to 9 levels upon future growth. The Customer Service Center houses a RAC and GTC lobby, a linear customer counter configuration and back-of-house RAC and Airport offices. In addition, a DBFOM upgrade and extension of the existing Automated Transit System (ATS) will connect the terminals to the new facility. Overall, J|D’s scope of work includes ConRAC & Remote service center sites planning, programming, and business deal documentation, design phase services, construction phase services, Tenant Improvement Coordination and project closeout and activation.

The ConRAC is being constructed using a CMAR delivery method with substantial completion in the fall of 2018. | The Chicago Midway International Airport ConRAC is a $60 Million, 850,000 square foot garage with an adjacent surface-level common QTA facility. J|D served as the RACTR for this program and was also the project manager for contracting and managing of the Design Team for the necessary redesign of the QTA. The development of the ConRAC began in 2000 but suspended a number of times over the intervening decade, was resurrected in 2010 and completed in 2013.

As contraction within the Rental Car Industry occurred during this same period, J|D was engaged to help validate certain programming and redesign efforts necessary for the completion of the project. Such redesign involved a Stage II Vapor Recovery System and revised signage and telecom infrastructure as dictated by the Industry. J|D’s long-standing national relationship with the RAC Industry and detailed knowledge of CDA’s PM/CM process made them an effective project team member capable of implementing timely discussions to address critical facility issues related to the redesign and activation of this important facility.


  • Constructability Review/Construction Phasing
  • Stakeholder Coordination/Communication
  • Adaptability to changing Scope Parameters and Deadlines
  • Project & Change Management
  • On-Call Airport and Tenant Requested Planning Efforts
  • Tenant Construction Coordination