SEA | Delta Air Lines Owner’s Representative & Project Management

Ensuring Seamless Coordination and Successful Completion of SeaTac Sky Club Expansion

Representing Delta Air Lines as Owner’s Representative and Project Manager, J|D was an on-site resource providing day-to-day coordination between the Owner, architect, contractor, Port of Seattle, and other project stakeholders. This single, dedicated point-of-contact for Delta and other project stakeholders ensured the project goals and objectives were being met and pro-actively addressed, avoiding deferred resolution and costly negative impacts.

As Delta’s Owner’s Representative the primary focus was to lean on our prior experiences to anticipate issues and resolve them before they ever affected the project. This in turn facilitated delivering the project on schedule, within the budget established, and to the level of quality expected. To achieve these expectations J|D worked diligently to develop professional relationships with all key stakeholders to foster open communication and identify key issues in advance.

The Sky Club, at over 21,000 SF, is one of largest clubs in Delta’s network and the second Sky Club at SeaTac International Airport. The $25M project is located on the AOA and bound by two active aircraft gates and atop of an active baggage makeup room. This constrained construction environment required close coordination with the Port of Seattle and airlines to minimize downtime to aircraft and passenger operations. Through proactive management J|D was able to identify issues and help develop solutions to reduce these impacts.

The project was completed under a Construction Manager at Risk contract. J|D prepared the Request-for- Proposal solicitation and was part of the selection process. Additionally, we prepared RFPs for solicitation of 3rd- Party Estimating, Special Inspections, and Commissioning Agent Services.

Accomplishments

  • Provided Program management oversight—from design review through construction and implementation.
  • Provided technical contributions to maintain schedule, budget, and quality.
  • Identified and developed solutions to facilitate meeting the project’s goals and objectives.
  • Coordinated and built consensus between all project stakeholders.

SEA

Project Details

Division

Program & Construction Management

Location

Seatle, Washington

Services

  • Owners Representation
  • Project Management
  • Stakeholder Coordination
  • Program Delivery

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